- Automatically expires after 1 month
- Unlimited support incidents1
- 48 hours initial response time
- 4 business days hotfix response time2
- Email only
1 During normal business hours, 9am to 5pm GMT time.
2 May vary depending on the complexity of the issue.
Our experts help you address problems encountered with the development, deployment and management of ediFabric's products in either evaluation\POC phase or in business environments. Each plan gives you direct access to a developer to assist you with any of your questions regarding architecture planning, maintenance, best practices, general usage, issues troubleshooting, performance tuning or else.